This Privacy Policy explains how collects, uses, and protects personal data.
1. Information We Collect
We may collect:
- Name, phone number, email
- Delivery and shipping addresses
- Package details necessary for logistics
- Payment-related information (processed securely through third-party gateways)
- Usage data from our website/app (for improvement)
We do not store or have access to your payment card details.
2. How We Use Your Information
We use your data to:
- Process and deliver your shipments
- Verify package ownership
- Provide customer support
- Prevent fraud and unsafe activities
- Improve the platform and user experience
- Communicate updates or service-related notifications
We do not sell, trade, or rent your personal information.
3. How We Share Information
We may share relevant data only with:
- Logistics partners
- Customs authorities
- Delivery couriers
- Legal agencies if required
- Payment processors
Each third party is required to maintain confidentiality and data protection.
4. Data Protection & Security
We implement:
- Encryption
- Secure databases
- Access controls
- Regular security audits
However, no online service is 100% secure; users share information at their own risk.
5. Data Retention
We retain data only as long as:
- Your account is active
- Required by law
- Needed to fulfil shipments
Users may request deletion of their account and data at any time.
6. Your Rights
Depending on your jurisdiction, you may:
- Access your data
- Correct inaccurate data
- Request account/data deletion
- Restrict certain processing activities
7. Children’s Privacy
Mapph does not serve or knowingly collect data from individuals under 18 years old.
8. Updates
Privacy Policy updates will be communicated through our site or app.